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Privacy Policy

Privacy Statement

GameOf11 (GO11) Fantasy Game operates the portal under M/S. Umbrella Soft   in Bangladesh, which offers cricket online fantasy sports games through the mobile application(s) (collectively referred to as the “Portal”) (Game Of 11 referred to herein as “GO11” or “we” or “us” “our”).

Any person utilizing the Portal (“User” or “you” or “your”) or any of its features including participation in the various contests, games (including fantasy games ("Game") (“Amusement Facilities”) being conducted on the Portal) shall be bound by this Privacy Policy.

GO11 respects the privacy of its Users and is committed to protect it in all respects. With a view to offer an enriching and holistic internet experience to its Users, GO11 offers a vast repository of Amusement Facilities. Most of the Amusement Facilities are offered for free but you may need registration to participate in GO11’s online games. The information about the User is collected by GO11 as (i) information supplied by Users and (ii) information automatically tracked during User's navigation on GO11 Portal.

Before you submit any information to the Portal please read this Privacy Policy for an explanation of how we will treat your personal information. By using any part of the Portal, you consent to the collection, use, disclosure and transfer of your personal information for the purposes outlined in this Privacy Policy and to the collection, processing and maintenance of this information. If you do not agree to this Privacy Policy, please do not use the Portal. Your use of any part of the Portal indicates your acceptance of this Privacy Policy and of the collection, use and disclosure of your personal information in accordance with this Privacy Policy. While you have the option not to provide us with certain information or withdraw consent to collect certain information, kindly note that in such an event you may not be able to take full advantage of the entire scope of features and services offered to you and we reserve the right not to provide you with our services.

Purpose and Usage

To avail certain Amusement Facilities on the Portal, Users would be required to provide certain information for the registration process namely:

  • Username
  • Phone Number
  • Email Address
  • Password

In the course of providing you with access to the Amusement Facilities, and in order to provide you access to the features and services offered through the Portal and to verify your identity, you may be required to furnish additional information, including your NID card number.

Disclosure/Sharing

GO11 may also share information (profile information, not account verification data) as provided by you and data concerning usage of the Amusement Facility and participation in the Games with third party service providers engaged by GO11, for the purpose of data analytics or other similar purposes, for the purpose of storage, improving the services and helping GO11 serve you better.

We will never use your personal information (that is, information that may be used to identify the User and that is not otherwise publicly available) for any other uses. In special circumstances we may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

By using the Portal, you hereby expressly agree and grant consent to the collection, use and storage of this information by GO11. GO11 reserves the right to share, disclose and transfer information collected hereunder with its own affiliates. In the event GO11 sells or transfers all or a portion of its business assets, consumer information may be one of the business assets that are shared, disclosed or transferred as part of the transaction. You hereby expressly grant consent and permission to GO11 for disclosure and transfer of information to such third parties. Further, GO11 reserves the right to disclose personal information as obligated by law, in response to duly authorized legal process, governmental requests and as necessary to protect the rights and interests of GO11.

Cookies

To improve the effectiveness and usability of the Portal for our Users, we use "cookies", or such similar electronic tools to collect information to assign each visitor a unique random number as a User Identification (User ID) to understand the User's individual interests using the identified computer. Unless the User voluntarily identifies himself/herself (e.g., through registration), GO11 has no way of knowing who the User is, even if we assign a cookie to the User's computer. The only personal information a cookie can contain is information supplied by the User. A cookie cannot read data off the User's hard drive. GO11’s advertisers may also assign their own cookies to the User's browser (if the User clicks on their ad banners), a process that GO11 does not control.

GO11’s web servers automatically collect limited information about User's computer's connection to the Internet, including User's IP address, when the User visits the Portal. (User's IP address is a number that lets computers attached to the Internet know where to send data to the User -- such as the web pages viewed by the User). The User's IP address does not identify the User personally. GO11 uses this information to deliver its web pages to Users upon request, to tailor its Portal to the interests of its users, to measure traffic within the Portal and let advertisers know the geographic locations from where GO11’s visitors come.

Third Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Once you leave our platform or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our platform’s Terms of Service.

Links

GO11 also includes links to other websites. Such websites are governed by their respective privacy policies, which are beyond GO11’s control. Once the User leaves GO11’s servers (the User can tell where he/she is by checking the URL in the location bar on the User's browser), use of any information provided by the User is governed by the privacy policy of the operator of the site which the User is visiting. That policy may differ from GO11’s own. If the User can't find the privacy policy of any of these sites via a link from the site's homepage, the User may contact the site directly for more information. GO11 is not responsible for the privacy practices or the content of such websites.

Security Procedures

All information gathered on GO11 is securely stored within GO11 - controlled database. The database is stored on servers secured behind a firewall; access to such servers being password-protected and strictly limited based on need-to-know basis. However, we understand that as effective as our security measures are, no security system is impenetrable. Thus, we cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. Further, any information you include in a posting to the discussion areas will be available to anyone with Internet access. By using the Portal, you understand and agree that your information may be used in or transferred to countries other than Bangladesh..

GO11 also believes that the internet is an ever-evolving medium. We may periodically review from time to time and change our privacy policy to incorporate such future changes as may be considered appropriate, without any notice to you. Our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of what the new policy may be. Any changes to our privacy policy will be posted on this page, so you are always aware of what information we collect, how we use it, how we store it and under what circumstances we disclose it.

Updating Information

You will promptly notify GO11 if there are any changes, updates or modifications to your information. Further, you may also review, update or modify your information and user preferences by logging into your Profile page on the Portal.

Questions & Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at support@gameof11.com